KRMcPherson Quality
Management (KQM)
Synergy Unleashed: Mastering Integrated Management Systems (IMS) for Success
In Synergy Unleashed: Mastering Integrated Management Systems (IMSs) for Success, author Kereen R. McPherson provides a comprehensive and practical guide to creating an Integrated Management System (IMS) that streamlines and optimizes various aspects of your organization’s operations. The book is structured into six chapters, each addressing essential components of IMS implementation, as well as an appendix with valuable samples. Here’s a brief overview of each chapter:
Take a Closer Look
Chapter I
Developing, Planning, and Understanding an Integrated Management System (IMS) Within the Context of the Organization and Its Stakeholders: This chapter delves into the key individuals responsible for developing and implementing an IMS, including the management team and staff members. It explores their roles and responsibilities in aligning the organization with the IMS objectives.
Chapter II
Methodology including SWOT analysis and Porter’s Five Forces: Readers are introduced to methodologies for assessing the current state of the organization, with a focus on SWOT analysis and Porter’s Five Forces. This analytical approach helps understand the organization’s internal strengths and weaknesses and external opportunities and threats, providing a foundation for IMS planning.
Chapter III
Management System Standards: Here, the book introduces various types of management standards, such as ISO 9001 (Quality), ISO 45001 (Occupational Health and Safety), ISO 14001 (Environmental), ISO/IEC 17025 (Testing Laboratories) and ISO 21001 (Higher Education). The benefits of implementing an IMS that integrates these standards are explained, emphasizing efficiency, compliance, and competitiveness.
Chapter IV
Organizational Framework: This chapter guides readers through the process of developing mission and vision statements and setting clear goals and objectives. These foundational elements play a crucial role in aligning the organization’s efforts and resources with the IMS objectives.
Chapter V
Requirements for Developing an Integrated Management System: Detailed information on the prerequisites and steps for developing an IMS are provided in this chapter. The author offers insights into the necessary planning, resources, and implementation steps to successfully establish the IMS.
Chapter VI
Documented Information: Chapter VI focuses on the critical aspect of documented information within an IMS. It explores the structure of policies, process maps, procedures, work instructions, and records, emphasizing the importance of consistency and accessibility for effective management.
Appendices with sample policies, process maps, procedures, work instructions, and records: In the appendices, readers are presented with valuable samples, offering practical examples. These resources serve as valuable references for those embarking on their IMS development journey.
Synergy Unleashed: Mastering Integrated Management Systems (IMSs) for Success is an indispensable resource for individuals and organizations seeking to enhance their operational efficiency, compliance, and overall performance. Following the structured approach outlined in this book, readers can implement an IMS that aligns with their organizational goals and industry standards. Kereen R. McPherson’s expertise and practical guidance make this book an essential read for those striving to achieve excellence through integrated management.
About the Author
Kereen R. McPherson, the accomplished author of Synergy Unleashed: Mastering Integrated Management Systems (IMSs) for Success, is a seasoned professional with an abiding passion for quality management. Her journey from laboratory technician to her current role as Design Control Coordinator at The Myerson Company Limited is a testament to her unwavering dedication and profound expertise in the field.
Kereen's career began at the Trinidad and Tobago Bureau of Standards (TTBS) as a laboratory technician. She honed her skills in Quality Management Systems as a quality assurance technician at Carib Glassworks Limited, focusing on the ISO 9001:1994 standard. Her commitment to quality led her to the National Training Agency (NTA), where she served as a quality assurance officer, contributing to workforce development and quality standards in Trinidad and Tobago's Technical and Vocational Education Sector. She further expanded her horizons as a quality assurance analyst at Optik Technologies, a software company. Her journey continued at the Accreditation Council of Trinidad and Tobago (ACTT), where she played a pivotal role in ensuring higher education institutions met rigorous quality standards in IWA 2 (now ISO 21001:2018).
Her expertise reached new heights at The University of Trinidad and Tobago (UTT) as she assumed the role of Senior Specialist, Quality Assurance & Institutional Effectiveness, contributing to enhancing higher education.
Currently, Kereen serves as the Design Control Coordinator at The Myerson Company Limited, a dental industry leader specializing in manufacturing artificial teeth, dentures, and sleep devices. In this role, she provides invaluable support for design control compliance with regulatory requirements aligned with the ISO 13485:2016 standard, the benchmark for Quality Management Systems in Medical Device Manufacturing.
Kereen's academic qualifications include a Bachelor of Science degree in Chemistry and Management (Hons), as well as a Master of Science degree in Occupational and Environmental Safety and Health. Her commitment to quality management is reflected in her status as a Certified Manager of Quality and Organizational Excellence (CMQ/OE) by the American Society for Quality (ASQ). She also holds certifications as a Trinidad and Tobago Laboratory Accreditation Services (TTLABS) Laboratory Assessor and Internal Quality Auditor, conferred by the University of the West Indies' Institute of Business (IOB).
Beyond her professional endeavors, Kereen R. McPherson derives great joy from assisting others, particularly children, in strengthening their connection with the Lord Jesus Christ. Her interests extend to exploring new horizons through travel and finding solace on tranquil beaches. She also possesses a green thumb, nurturing a variety of plants, such as tomatoes, succulents, and dragon fruits, along with her beloved buttercup, affectionately named 'Amarillo.'
Kereen's multifaceted journey, unwavering commitment to quality management, and personal passions have collectively shaped her unique perspective on mastering Integrated Management Systems, as eloquently presented in her book, Synergy Unleashed: Mastering Integrated Management Systems (IMS) for Success. Her remarkable journey and exceptional qualifications render her a highly esteemed voice within the realm of quality management and Integrated Management Systems (IMSs).
